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Travel Insurance Direct

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11 . bcalder | 10/02/2010 2:00:23 PM
In November 2009, my father was admitted to hospital in Israel I contacted TID and the service received was outstanding. The care and compassion was second to none and contact was made with my Auntie in Israel to discuss the situation. It was handled so professionally that I have no hesitation in recommending TID to others who wish to travel. We have used TID for the last few years and wouldn't consider anything else.

12 . new farmers | 1/02/2010 2:33:08 PM
We've considered booking with other companies but have stayed with TID. Made one claim (they paid too little - I thought) and then they called me to go through the claim and I'd missed the 'hundred' figure - I thought I'd claimed $224 but had written $22. Once it was sorted they paid the remaining 202. Felt like a right fool! We recommend them to everyone.

13 . Keith Lees | 15/01/2010 9:23:40 AM
TID give good service and great value. We particularly were looking for cover for 3 months travel (in an annual, multitrip policy) most policies cut out at 70 - 75 days.If you travel 3+ times per year the annual policy is really cheap.

14 . Lisa Richardson | 8/01/2010 3:09:33 AM
I recently had the misfortune to get sick in Bali, fortunately i was covered with Travel insurance direct. The man I spoke to when I was first admitted to hospital was extremely understanding, helpful and professional, I think his name was Marcus. I can not tell you what a comfort it was to have him at the end of the phone when i was sick and in a lot of pain.

I would also like to say a big thanks to the claims team for not only processing my claim in a timely manner, but for also for the no hassle process. There are quite a few government organizations that could use some help from your company not only in recruiting, but training in quality processing, and customer service. Well done.

Although I am taking out travel insurance again next month with your company I hope I don’t have to use it.

Many thanks and congratulations on hiring great staff and training them

15 . lisa richardson | 26/12/2009 9:43:31 PM
Fantastic - cheaper than the other companies i researched service great, spped in claims excellent.
would recommend it to anyone and would not leave home with out it

16 . Deb | 23/10/2009 10:09:32 AM
Very easy to use, simple uncomplicated site and listed at a competitive price compared to others.

17 . Andrew L | 10/10/2009 7:32:56 AM
I think TID policy gives good value for money, good coverage and written in understandable term.

18 . Ian Fredericks | 25/09/2009 9:56:25 AM
Just wanted to give you some feedback. We have purchased CoverMore insurance
a number of times but on our recent trip to South America we decided to use
your company. It was the first time we have had to make a claim and we were
very pleased with the service we received. We were the only people in our
tour group whose insurance covered strikes and civil unrest. Consequently we
were reimbursed for out of pocket expenses while others who paid much more
for their insurance were left out of pocket. I am travelling again shortly
and will certainly be using TID. I will not hesitate to recommend TID to
anyone who is travelling.

19 . Natasha | 7/09/2009 8:29:22 PM
Great price, easy to use and no problems. Will use again and would recommend.

20 . Geoff | 5/09/2009 8:55:07 PM
Found your service offered good value compared to others and web site easy to negotiate

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