Multi-trip Travel Insurance

Are you a frequent traveller? Then look at these companies that offer products where you can travel as many times as you like within a year.

score

63

Travel Insurance Direct

TID is available for both Australian and New Zealand travellers and TID has obviously put a huge amount of effort into making an excellent service. Their customers obviously agree.



Call 1300 843 843.



Reviewed: August 2009

Price
Value
Ease of use
Financial rating
Communication
Speed
Secure e-commerce
Customer service
Online extensions
Online Claims

Detailed Review

In terms of financial backing and security, Travel Insurance Direct has some fine pedigree and is underwritten by Allianz Australia. With their attention to superb customer service TID seem intent on dominating the online holiday travel insurance market with high levels of cover at prices unparalleled in Australia.



If you are going on holiday for 3 or 4 weeks, look no further.



Types of cover



Holiday travel insurance


Annual travel insurance


Travel insurance for business


The bare essentials


Group travel insurance



Affiliate test link

Cards accepted

Underwritten by

Get a Quote Customer reviews about

Travel Insurance Direct

 

Peter Dobson | 1/09/2010 5:29:03 PM

Travel insurance is something you take out and hope never to use, indeed dred the thought/act of using it at all... So when I was on an island resort off the sth east coast of Malaysia and was awoken at 1.30am by a stinging, biting sensation on my neck, which turned out to be a giant centipede 11cm long.... Well I was in shock, it continued to hurt/sting like hell for an hour or more and my wife, who was also scared/confused found various websites which contained conflicting info. It was Mary who suggested we call your travel insurance hotline and it was around 3am Malay time.



My experience goes as follows:


  1. * we were put straight through to a nurse who listened, and asked questions in a methodical, calm and understanding way.
  2. * His immediate advice to stay calm as there was a good chance any immediate danger period had passed. He asked what my strongest pain killer was and that it was ok to take 2. He asked if we had any antihistimine(?) Which we did so it was wise to take that and continue for around 48 hrs.
  3. * He found the insect/scoundrel on a Uni Queensland website and proceeded to provide calming expectations of what I would be feeling over the next hrs, day and couple of days etc. He was absolutely spot-on.
  4. * He asked about my last Tetinus shot of which I couldn't remember and he advised to get a shot in the next 48 hrs. I went that day to the mainland and had a shot.
  5. * Finally, he said someone would call me later that day amd wished me well.
  6. * to my surprise, someone actually called back exactly when they said they would. I was exhausted by this stage and they couldn't offer further assistance and I was by now still sore, tired swolen but mending well under competent advice.
  7. * I was then followed up several days later and I was ok by then. Shaken not stirred.



To say I was impressed with the high standard of service would be an gross understatement. For starters my holiday and that for my wife and 3 children was saved by your nurse's swift, calm and accurate advice. We continued on and had a wonderful holiday creating further memories etc.



Your follow up weeks later is 'icing on the cake' as to the service you and your team provide. Though this did not lead to a claim, so I can't speak to that process, nonetheless I am happy to provide your services the highest recommendation.


Missa | 23/08/2010 7:55:33 PM
So easy to get a quote and after much research went with TID for the price and coverage. Have used them 3 times now and have made 2 claims, reimbursed quickly and with no hassle.

Michael Cousins | 17/08/2010 10:46:22 AM
TID is a travel company where I actually felt I was being looked after!!

Martine | 5/08/2010 10:38:05 PM
Compared travel insurances and found Travel Insurance Direct to be the easiest and most comprehensive. I have now purchased it several times for our holiday insurance needs. Recommended and used by family members.
Would recommend this company to any travellers.

katie | 20/07/2010 5:09:08 PM
Had a great experience getting a quote with TID. Given that i was in early pregnancy (which was extremely healthy) i was being given the run-around and being asked to pay rediculous amounts to cover myself or not cover myself really at all. TID was a great option and the price was unbeatable!

Emma | 12/07/2010 7:58:33 PM
I have used TID many times and although I've not had to make a claim, I would still recommend it to anyone.

Mick | 15/06/2010 11:32:08 AM
We first started using Travel Insurance Direct a number of years ago because of the easy to use website and price. Two years ago my partner became ill and was hospitalised in Bali. Thanks to our policy and helpful staff we were guided thru the application process. I was very pleased with the speed of the service and very happy with the level of coverage. I have recommended TID to all of our friends based on easy to use, price , service and level of cover.

Macdesign | 12/04/2010 5:45:39 PM
TID was recommended by a friend that travels a lot. We were offered a rate by the travel agent, when booking our tickets, that was over 3 times the cost of TID. I went to their easy to use site, called their very helpful, efficient and polite service center, checked the easy to understand policy, extremely carefully, and decided that this company is well worth buying insurance from.

Matthew Flanagan | 30/03/2010 1:19:58 PM
Not a bad word to say about Travel Insurance Direct. The cover is outstanding, the price is cheap and the level of service is top notch!

On a recent trip to Europe (my first overseas experience) my Fiancee was struck down with shingles in Paris. At the time though we were unaware it was only shingles and after finding an english speaking hospital, whilst they thought it was Shingles initially, also said it could have been a lung clot so done all the relevant testing to rule it out so that we could have a relatively worry free end to our trip. Travel Insurance Direct were nothing but supportive when we called them to let them know of our misfortune and called regularly to check on my Fiancee and when it came to paying out claim, they were prompt and hassle free. It will take an extremely bad future experience with Travel Insurance Direct for me to consider going with anyone else.

bob | 23/03/2010 5:39:02 PM
I can't believe no one has anything bad to say about this company. The wording seems like its all written by the same person. something fishy going on here!

Editor: we leave you to decide the authenticity of these reviews, but with over 600 reviews it'd have to be a pretty dedicated person to write them all on his own.

Read all customer reviews for

Travel Insurance Direct

score

48

Travel Insurance 4 less

Insure4less are a new entrant to the market for online travel insurance, their site is clean and fast and they have a high quality underwriter.



Their prices are good, although this is achieved by focusing on the younger demographic and excluding all pre-exisiting medical conditions among other things.



Call 1300 796 810




Reviewed June 2007

Price
Value
Ease of use
Financial rating
Communication
Speed
Secure e-commerce
Customer service
Online extensions
Online Claims

Detailed Review

It will be interesting to see where they take their brand and their service in the coming years. As noted, their web site is well laid out, fast and easy to use although the further along their purchase path you go the less intuitive it is. It isn't that there are any real errors but rather a lack of attention to detail that separates great sites from just good ones. However, their site is secure where it needs to be (at the point of transaction).


Cards accepted

Underwritten by

Get a quote Customer reviews about Travel Insurance 4 less

 

Alex | 28/03/2009 2:46:43 PM
very quick response when i made a claim. Received everything to the agreed value. Was also the cheapest option. The base plan offers enough cover, but without any cost-adding frills. highly recommended

Trevor | 3/11/2008 7:49:23 PM
So everyone can just write a comment? hmm unmoderated.

Well, no, not quite. We keep an eye on it to ensure the comments are legitimate. EDITOR

Teiarni | 7/10/2008 1:31:58 PM
I got a really quick response and my money back almost 3 weeks after my accidents had happened. It's a great insurance company and very helpful thats why im goin with them again!!

Larissa | 22/05/2008 12:01:41 PM
Thank you so much for your help and quick response.
Larissa.

Nadine | 23/04/2008 8:18:21 AM
Thank you so much.
Such fast and fantastic service. It is very much appreciated
Nadine

Karen | 5/04/2008 9:30:51 AM
Thank you so much for the prompt service.
I will be recommending you to anyone who is travelling overseas!!
Regards,
Karen

Chris | 29/03/2008 5:06:39 PM
Thanks again for the excellent customer service and understanding, as you can imagine it most appreciated with me already being away from home.
With thanks,
Chris

Andreas | 28/03/2008 3:19:50 PM
I just wanted to say thank you for the speedy processing of my claim - i am impressed.
Kind regards
Andreas

Michelle | 27/03/2008 11:09:59 AM
Thanks for making that so easy. I will be using you guys again next time I head off.
Regards,
Michelle

Sarah | 26/03/2008 12:53:01 PM
We thought the emergency service responded very well and it was great that it was a 24 hour service as it helped to organise things quicker. They seemed genuinely concerned about our welfare.
Sarah

Read all customer reviews for Travel Insurance 4 less

score

45

Suresave Travel Insurance

Suresave is the 2nd largest provider of travel insurance in Australia.



They have some exceptional and innovative products particularly for older people and those with pre-existing medical conditions. In fact they are about the only online travel insurance company we could find where there was no upper age limit.




Call 1 300 787 376




Reviewed November 2006



Price
Value
Ease of use
Financial rating
Communication
Speed
Secure e-commerce
Customer service
Online extensions
Online Claims

Cards accepted

Underwritten by

Get a quote Customer reviews about Suresave Travel Insurance

 

Shelly Hutchinson | 6/02/2007 12:33:24 PM
Dear Editor

It's only spam if you choose it to be spam. Derek K has written something even longer. I don't see you deleting his comments. This site is for comments regarding travel insurance under written by Allianz Australia Limited. My comments are about ETI/Mondial the agent who acts on behalf of the underwriters of these Travel Insurance policies. If you don't like it, choose another underwriter

Shelly


The last 33 comments on this site have been from you repeated spamming the same copy and pasted comment. That is SPAM by anyone's definition. Please desist. - Editor.

Derek B | 11/09/2006 10:27:59 PM
I have to thank you and your team at for the great job you have done on my medical emergency in east Java . I sustained an injury while in Plungkung national park accessible only by boat or a 12 hour 4x4 journey through dense tropical jungle. I dislocated my foot and broke my leg and with some vascular damage leaving me with potential blood clot issues which could of been life threatening .

As I did not have a credit card with me (all my id etc.being back in Bali) so I could not pay for the helicopter medi-vac and I could not endure the drive back or bumpy boat ride so your team did such a good job of organising my evacuation, transfer to the BIMC and care for me while waiting to get home. Also booking me on a early flight home with a connection from Melbourne to Sydney with someone at every turn to help me with baggage and immigration. What would of been a nightmare for me travelling alone with three surfboards two bags and a broken leg became totally stress free.

I would also like you to pass on my sincere appreciation to everyone at Garuda and especially the Qantas ground staff in Melbourne who were amazing and the medical team at the Bali International Medical Centre were exceptional with the facilities being A+ and staff caring for me like I was a member of there own family.

I have just been released from hospital after surgery to rebuild my leg with steel plates and screws, my journey now is one of rehabilitation and from what the medical staff have told me getting me out of Indonesia and into surgery quickly was the best option as they know of one case like mine where the patient died due to blood clots .

So please personally thank for me Robyn who helped on the phone in Java and Kevin who booked my flights while I was in the BIMC and keeping my wife updated in Australia and any one else behind the scene that literally could of saved my life. It is probably something that you all do on a day to day basis but for my wife & three children and I it was a good days work.

I have always taken travel insurance for granted , something just incase my luggage went missing and never really considered the importance of insuring for a medical evacuation , so I can whole heatedly recommend your company to anyone looking to be insured , and all ready all my friends and family want to know about SURESAVE because you sure saved me.

DB, NSW

Read all customer reviews for Suresave Travel Insurance

score

43

Columbus Direct

Columbus established their reputation as probably the first online travel insurance company, providing travel Insurance direct to the public.

However, today's best web sites are fast and intuitive and allow you to get in their, do your thing and leave again as fast as possible, so we find the Columbus experience, well, rather slow and old fashioned. While the site is secure and functional, we actually found it difficult to get through the 'purchase path' to even make a purchase!



Call 1 300 669 999




Reviewed: April 2008

Price
Value
Ease of use
Financial rating
Communication
Speed
Secure e-commerce
Customer service
Online extensions
Online Claims

Cards accepted

Underwritten by

Get a quote Customer reviews about Columbus Direct

 

T.W | 27/07/2005 4:02:29 PM
well, not everyone would agree:

http://www.guardian.co.uk/guardian_jobs_and_money/story/0,,1483324,00.html

PK | 21/11/2004 5:04:04 PM
I had a case a couple of years ago to travel to asia four several months. At the time Columbus Direct was the best priced policy. While in Thailand I broke a leg and had to be hospitalised for three weeks . Their global assist staff were extremely helpful. They arranged all the hospital payments and my upgrade to fly back to Australia. Once home the claim section paid all other claims with in a couple of days. Thanks Columbus direct.

Pk

Read all customer reviews for Columbus Direct

score

30

Travel Insurance on the net

Established in 1999, Travel Insurance on the net provide price comparisons of policies from a number of established insurer's. While the comparison tool is useful, you cannot process your order online from this 'online only' company.

Price
Value
Ease of use
Financial rating
Communication
Speed
Secure e-commerce
Customer service
Online extensions
Online Claims

Detailed Review

The central feature of this website is the policy finder and comparison tool, which is quite helpful and provides a simple mechanism to compare policies from a number of alternate insurers offering similar features.

Unfortunately, the site does not offer the opportunity to purchase the policy online. Instead, it requires the customer to fill in an online form, print it out and then fax it back to their offices in Canberra. When compared against the services offered by the insurer's listed on their site (e.g. Suresave.net) there appears to be no benefit to the customer to purchase policies through Travel Insurance on the net.

Underscoring the overall experience is a disorderly site structure and design that leaves the customer feeling confused by a series of inconsistent and circular paths on the site.

Cards accepted

Customer Reviews

I have used Travel Insurance Direct several times now when travelling overseas. The last time we travelled with another family who the airline lost their baggage. They contacted Travel Insurance Direct and found them most helpful and assisted them. All of us were greatful for their assistance which may the holiday further stress free.

David | 4/09/2010 <p>WorldNomads.com</p>

Travel insurance is something you take out and hope never to use, indeed dred the thought/act of using it at all... So when I was on an island resort off the sth east coast of Malaysia and was awoken at 1.30am by a stinging, biting sensation on my neck, which turned out to be a giant centipede 11cm long.... Well I was in shock, it continued to hurt/sting like hell for an hour or more and my wife, who was also scared/confused found various websites which contained conflicting info. It was Mary who suggested we call your travel insurance hotline and it was around 3am Malay time.



My experience goes as follows:


  1. * we were put straight through to a nurse who listened, and asked questions in a methodical, calm and understanding way.
  2. * His immediate advice to stay calm as there was a good chance any immediate danger period had passed. He asked what my strongest pain killer was and that it was ok to take 2. He asked if we had any antihistimine(?) Which we did so it was wise to take that and continue for around 48 hrs.
  3. * He found the insect/scoundrel on a Uni Queensland website and proceeded to provide calming expectations of what I would be feeling over the next hrs, day and couple of days etc. He was absolutely spot-on.
  4. * He asked about my last Tetinus shot of which I couldn't remember and he advised to get a shot in the next 48 hrs. I went that day to the mainland and had a shot.
  5. * Finally, he said someone would call me later that day amd wished me well.
  6. * to my surprise, someone actually called back exactly when they said they would. I was exhausted by this stage and they couldn't offer further assistance and I was by now still sore, tired swolen but mending well under competent advice.
  7. * I was then followed up several days later and I was ok by then. Shaken not stirred.



To say I was impressed with the high standard of service would be an gross understatement. For starters my holiday and that for my wife and 3 children was saved by your nurse's swift, calm and accurate advice. We continued on and had a wonderful holiday creating further memories etc.



Your follow up weeks later is 'icing on the cake' as to the service you and your team provide. Though this did not lead to a claim, so I can't speak to that process, nonetheless I am happy to provide your services the highest recommendation.


Peter Dobson | 1/09/2010 <p>Travel Insurance Direct</p>

So easy to get a quote and after much research went with TID for the price and coverage. Have used them 3 times now and have made 2 claims, reimbursed quickly and with no hassle.

Missa | 23/08/2010 <p>Travel Insurance Direct</p>

TID is a travel company where I actually felt I was being looked after!!

Michael Cousins | 17/08/2010 <p>Travel Insurance Direct</p>

Compared travel insurances and found Travel Insurance Direct to be the easiest and most comprehensive. I have now purchased it several times for our holiday insurance needs. Recommended and used by family members.
Would recommend this company to any travellers.

Martine | 5/08/2010 <p>Travel Insurance Direct</p>

Had a great experience getting a quote with TID. Given that i was in early pregnancy (which was extremely healthy) i was being given the run-around and being asked to pay rediculous amounts to cover myself or not cover myself really at all. TID was a great option and the price was unbeatable!

katie | 20/07/2010 <p>Travel Insurance Direct</p>

I have used TID many times and although I've not had to make a claim, I would still recommend it to anyone.

Emma | 12/07/2010 <p>Travel Insurance Direct</p>


Good Morning

I am 63 years of age and wishing to travel to Cairo
I take blood pressure and cholesterol tables for precaution only, no pre medical conditions

Can you please advise if I can be covered for 2 months from 11 July to 11 Sept 2010

Thank you David

David Southern | 2/07/2010 <p>WorldNomads.com</p>

We first started using Travel Insurance Direct a number of years ago because of the easy to use website and price. Two years ago my partner became ill and was hospitalised in Bali. Thanks to our policy and helpful staff we were guided thru the application process. I was very pleased with the speed of the service and very happy with the level of coverage. I have recommended TID to all of our friends based on easy to use, price , service and level of cover.

Mick | 15/06/2010 <p>Travel Insurance Direct</p>


I know choosing a travel insurance company was a big question for me before going to South America, so I wanted to share a positive review of World Nomads for anyone going through the same process.

Basically, some property of mine was stolen on the street in Argentina at the beginning of my trip. I filed a police report, sent the receipts, and made a claim with World Nomads and within two weeks of receiving the documents had the $500 limit for the items transferred into my bank account. It was a really easy process, efficient, and while I didn't recover the total value of the losses, something is better than nothing. Cheers to having something positive to say about an insurance company for once!

Thorn Tree | 3/05/2010 <p>WorldNomads.com</p>

TID was recommended by a friend that travels a lot. We were offered a rate by the travel agent, when booking our tickets, that was over 3 times the cost of TID. I went to their easy to use site, called their very helpful, efficient and polite service center, checked the easy to understand policy, extremely carefully, and decided that this company is well worth buying insurance from.

Macdesign | 12/04/2010 <p>Travel Insurance Direct</p>

Not a bad word to say about Travel Insurance Direct. The cover is outstanding, the price is cheap and the level of service is top notch!

On a recent trip to Europe (my first overseas experience) my Fiancee was struck down with shingles in Paris. At the time though we were unaware it was only shingles and after finding an english speaking hospital, whilst they thought it was Shingles initially, also said it could have been a lung clot so done all the relevant testing to rule it out so that we could have a relatively worry free end to our trip. Travel Insurance Direct were nothing but supportive when we called them to let them know of our misfortune and called regularly to check on my Fiancee and when it came to paying out claim, they were prompt and hassle free. It will take an extremely bad future experience with Travel Insurance Direct for me to consider going with anyone else.

Matthew Flanagan | 30/03/2010 <p>Travel Insurance Direct</p>

World Nomads insurance has been great for us. We have been travelling for 19 months now through the Americas and have updated our insurance online twice in that time with no problems. The price is good and we had one claim (dental) that was processed with no problems. We would definitely use them again.

Carol & Kent - Kiwis | 30/03/2010 <p>WorldNomads.com</p>

I can't believe no one has anything bad to say about this company. The wording seems like its all written by the same person. something fishy going on here!

Editor: we leave you to decide the authenticity of these reviews, but with over 600 reviews it'd have to be a pretty dedicated person to write them all on his own.

bob | 23/03/2010 <p>Travel Insurance Direct</p>

In November 2009, my father was admitted to hospital in Israel I contacted TID and the service received was outstanding. The care and compassion was second to none and contact was made with my Auntie in Israel to discuss the situation. It was handled so professionally that I have no hesitation in recommending TID to others who wish to travel. We have used TID for the last few years and wouldn't consider anything else.

bcalder | 10/02/2010 <p>Travel Insurance Direct</p>

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